Birtour

Legal

Privacy Policy

Last updated: March 3, 2026

1. Introduction

Welcome to Birtour ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following information when you register, use our Services, or communicate with us:

  • Account Information: Name, email address, phone number, and password.
  • Business Information: Company name, business address, tax identification number, and travel agency license details.
  • Payment Information: Billing address and payment method details (processed securely through our payment providers).
  • Traveler Information: Passenger names, passport details, travel preferences, and special requirements provided for booking purposes.

2.2 Automatically Collected Information

When you access our Services, we may automatically collect:

  • Device information (type, operating system, browser)
  • IP address and approximate location data
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing, operating, and maintaining our Services
  • Processing travel bookings, reservations, and transactions
  • Communicating with you about your account, bookings, and updates
  • Improving our platform, features, and user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations and industry regulations
  • Sending promotional communications (with your consent)

4. Sharing Your Information

We may share your information with:

  • Travel Suppliers: Hotels, airlines, and tour operators to fulfill your bookings.
  • Service Providers: Third-party vendors who assist with payment processing, analytics, email delivery, and hosting.
  • Legal Authorities: When required by law, court order, or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain data as required by applicable laws, to resolve disputes, and to enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for data processing
  • Object to or restrict certain data processing activities
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at privacy@birtour.com.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above. Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: